FREQUENTLY ASKED QUESTIONS
Yes, we offer worldwide shipping via DHL Kleinpaket with tracking. Express shipping through UPS is available upon request. Please contact me via email.
Yes, we offer worldwide shipping via DHL Kleinpaket with tracking. Express shipping through UPS is available upon request. Please contact me via email.
All our items are made in Berlin, Germany. Please allow 2-5 business days for production and dispatch after placing your order.
Shipping times are as follows:
Germany: 2-4 days
European Union: 3-7 days
Rest of Europe: 1-2 weeks
North America: 2-5 weeks
Australia/Oceania: 3-5 weeks
Rest of the world: 1-2 months
All our items are made in Berlin, Germany. Please allow 2-5 business days for production and dispatch after placing your order.
Shipping times are as follows:
Germany: 2-4 days
European Union: 3-7 days
Rest of Europe: 1-2 weeks
North America: 2-5 weeks
Australia/Oceania: 3-5 weeks
Rest of the world: 1-2 months
You will receive tracking information via email once your order is being processed. If you haven't received it, please reach out to us.
You will receive tracking information via email once your order is being processed. If you haven't received it, please reach out to us.
We are happy to assist with an exchange. Please contact us via email, describe the issue, and let us know how you'd like to resolve it. Once everything is clarified and there are no further questions, we will send you a replacement item.
We are happy to assist with an exchange. Please contact us via email, describe the issue, and let us know how you'd like to resolve it. Once everything is clarified and there are no further questions, we will send you a replacement item.
Please send the item to the following address:
LIESA MARIA LETTAU
KARL-MARX-STRASSE 218
12055 BERLIN, GERMANY
We will process your refund by the end of the current month. If you are outside the EU, please make sure the item is declared correctly, as I am unable to pick up items held by customs due to incomplete declaration. Any customs fees we may incur will be deducted from the refunded amount.
Please send the item to the following address:
LIESA MARIA LETTAU
KARL-MARX-STRASSE 218
12055 BERLIN, GERMANY
We will process your refund by the end of the current month. If you are outside the EU, please make sure the item is declared correctly, as I am unable to pick up items held by customs due to incomplete declaration. Any customs fees we may incur will be deducted from the refunded amount.
Depending on the type of customization, you may be able to return the item and receive a refund for its retail price. However, any additional costs will not be refunded. If the customization is highly specific, we will not be able to offer a refund.
Depending on the type of customization, you may be able to return the item and receive a refund for its retail price. However, any additional costs will not be refunded. If the customization is highly specific, we will not be able to offer a refund.
Please refer to our size chart to find your ideal fit. If you’re between sizes or your measurements don't align with the chart's suggested height, feel free to contact us for assistance.
CLOTHING SIZE:
XS: <1.66m, chest <80cm, waist <60cm, hips <86cm
S: 1.56 – 1.67m, chest 80-84cm, waist 58-66cm, hips 88-94cm
M: 1.68 – 1.78m, chest 85-92cm, waist 67-74cm, hips 95-102cm
L: 1.79 – 1.82m, chest 93-100cm, waist 75-84cm, hips 103-110cm
XL: >1.68m, chest 101-108cm, waist 85-92cm, hips 111-118cm
UK & USA Sizes:
XS: <5.4ft, chest <31", waist <24", hips <34"
S: 5.1 – 5.4ft, chest 31-33", waist 23-26", hips 34-37"
M: 5.4 – 5.8ft, chest 33-36", waist 26-29", hips 37-40"
L: 5.8 – 6.0ft, chest 36-39", waist 29-33", hips 40-43"
XL: >5.5ft, chest 39-42", waist 33-36", hips 43-46"
Please refer to our size chart to find your ideal fit. If you’re between sizes or your measurements don't align with the chart's suggested height, feel free to contact us for assistance.
CLOTHING SIZE:
XS: <1.66m, chest <80cm, waist <60cm, hips <86cm
S: 1.56 – 1.67m, chest 80-84cm, waist 58-66cm, hips 88-94cm
M: 1.68 – 1.78m, chest 85-92cm, waist 67-74cm, hips 95-102cm
L: 1.79 – 1.82m, chest 93-100cm, waist 75-84cm, hips 103-110cm
XL: >1.68m, chest 101-108cm, waist 85-92cm, hips 111-118cm
UK & USA Sizes:
XS: <5.4ft, chest <31", waist <24", hips <34"
S: 5.1 – 5.4ft, chest 31-33", waist 23-26", hips 34-37"
M: 5.4 – 5.8ft, chest 33-36", waist 26-29", hips 37-40"
L: 5.8 – 6.0ft, chest 36-39", waist 29-33", hips 40-43"
XL: >5.5ft, chest 39-42", waist 33-36", hips 43-46"
To view all available fabrics, simply type bit.ly/lettauartfashion into your browser or scan the QR code. Please note that our fabric selection is limited and constantly changing. Currently, you can choose from 12 fabrics directly, which can be found in each listing or below this post.
Current Materials:
Outer fabric:
Black and white Lycra: 82% PA, 18% EL
#1 – 3: 85% PA, 15% EL
#4 – 7: 92% PES, 8% EL
#5 – 6: 95% PES, 5% EL
#10 – 12: 90% PES, 10% EL
To view all available fabrics, simply type bit.ly/lettauartfashion into your browser or scan the QR code. Please note that our fabric selection is limited and constantly changing. Currently, you can choose from 12 fabrics directly, which can be found in each listing or below this post.
Current Materials:
Outer fabric:
Black and white Lycra: 82% PA, 18% EL
#1 – 3: 85% PA, 15% EL
#4 – 7: 92% PES, 8% EL
#5 – 6: 95% PES, 5% EL
#10 – 12: 90% PES, 10% EL
Wash on a cold setting or machine wash at a maximum temperature of 30°C.
Turn the garment inside out to safeguard the shiny surface. For added protection, consider using a delicate wash bag. Do not use fabric softener. Not suitable for tumble drying. Do not iron.
Keep away from oily substances to prevent permanent stains. Prolonged friction from accessories like belts, harnesses or fanny packs may cause damage to the surface over time.
Wash on a cold setting or machine wash at a maximum temperature of 30°C.
Turn the garment inside out to safeguard the shiny surface. For added protection, consider using a delicate wash bag. Do not use fabric softener. Not suitable for tumble drying. Do not iron.
Keep away from oily substances to prevent permanent stains. Prolonged friction from accessories like belts, harnesses or fanny packs may cause damage to the surface over time.